Travelcation.ae is a brand of 24/7 Webexperts LLC.

At Travelcation.ae, we deeply value the trust you place in us when making online bookings. Your trust is of utmost importance to us, and we prioritize the security and confidentiality of the personal information you entrust to us.

Information We Collect

In General: We receive and securely store any information you enter on our website or provide to us in any other way. This includes personally identifiable information such as your name, telephone number, postal and email addresses, and fax number. We may also request information related to your hotel room preferences, loyalty programs, and frequent flyer details. While providing information is optional, some details may be necessary for purchasing our products or services, creating a traveler profile, participating in surveys or promotions, submitting inquiries, or completing other transactions on our site.

Travel Companion Information: When you make a reservation on behalf of someone else through travelcation.ae, we may request personal information and travel preferences about that individual. It is important to obtain their consent before sharing their personal information and travel preferences with us.

Call Monitoring: For quality control and staff training purposes, calls to and from our customer service help desk may be recorded or monitored. These call recordings are retained for a reasonable period and are then deleted. Any personal information obtained during the call is handled in accordance with our Privacy Policy.

"We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to any third parties."

How We Use Your Information

We use the information collected for various purposes, including but not limited to:

• Providing the products and services you request.
• Sending travel confirmations and updates.
• Managing your account, processing bills, and providing travel notifications.
• Communicating with you, responding to questions and comments.
• Measuring interest in and enhancing our products, services, and website.
• Notifying you of special offers and travel-related products and services via email or post.
• Customizing your experience on our site.
• Administering reward and recognition programs.
• Gathering information through surveys.
• Resolving disputes, collecting fees, or addressing problems.
• Preventing potentially prohibited or illegal activities.
• Enforcing our Terms of Use.

Email Communications: We send email messages to provide you with information about travel-related opportunities and special offers available through our website. You may choose to opt out of receiving these email messages.

Sharing Your Information

Please note that Travelcation.ae is a brand of 24/7 Webexperts LLC. Travelcation.ae may share your information with the following entities:

• Suppliers such as hotels, airlines, car rental agencies, and activity providers to fulfill your travel reservations.
• Third-party vendors providing services on our behalf, including business analytics, customer service, marketing, surveys, and fraud prevention.
• In cases required by law or in good faith belief for legal compliance.
• When necessary to investigate, prevent, or take action regarding illegal activities or to protect the rights, property, or safety of 24/7 Webexperts LLC, our website, or its users.
• In connection with corporate transactions such as mergers, acquisitions, or bankruptcy.
• We may also share aggregate or anonymous information with third parties for statistical analysis and advertising purposes, ensuring your privacy remains protected.

Cookies and Other Web Technologies

We collect certain information automatically when you visit www.travelcation.ae, including your IP address, web browser software, and referring website. We may also gather data on your online activities, such as viewed trips and purchases made, to enhance your user experience. You can control cookies and choose whether to accept them through your web browser settings.

Display of Tailored Advertising/Your Choices

Data collected by our business partners and ad networks may be used to serve you with relevant advertising. These third parties may collect data about your online activities and interests to display tailored advertisements across the internet. We do not share personal information with these companies.

Data collected by companies operating cookie-based exchanges may be used to serve you with personalized advertising. This information helps predict your interests and preferences for displaying relevant advertisements. Your personal information is not shared with these companies.

How We Protect Your Information

Ensuring your data's security is paramount to us. We have implemented appropriate security measures, including administrative, technical, and physical safeguards. Authorized personnel have limited access to personal information, which they can only use for legitimate business purposes. Encryption, firewalls, and intrusion detection systems are employed to protect sensitive information during transmission.

Changes to this Privacy Policy

We may revise this Privacy Policy in the future. Material changes will be communicated via email or prominently displayed on our website. Your continued use of our services constitutes acceptance of any revised policies.

Please note that Travelcation.ae is a brand of 24/7 Webexperts LLC.